Cancellation Policy
General Conditions
Discover Travel Academy (hereinafter referred to as “DTA”) acknowledges that participants may, for various reasons, seek to cancel their enrollment in a course, mentorship program, or training event. To maintain fairness and consistency, the following cancellation terms shall apply.
Eligibility for Cancellation
Cancellations must be requested in writing by sending an email to contact@discovertravelacademy.com (or the official support channel).
A cancellation request is only considered valid once acknowledged in writing by DTA..
Timeframe for Cancellation
Requests submitted within 7 calendar days of enrollment are eligible for consideration, provided the course material has not been substantially accessed.
Cancellations submitted after this period will not be entertained under any circumstances.
DTA-Initiated Cancellations
DTA reserves the right to cancel or reschedule a course, workshop, or mentorship program due to insufficient enrollment, force majeure, or unforeseen circumstances.
In such cases, participants will be notified promptly and offered either a rescheduled date, credit towards a future course, or, if applicable, a refund in accordance with the Refund Policy.
Refund Policy
General Conditions
DTA follows a transparent and fair refund process to protect the interests of both the participant and the institution.
By enrolling in any DTA program, the participant acknowledges and agrees to the refund terms outlined herein.
Eligibility for Refunds
Refunds are applicable only if:
The request is submitted in writing within 7 calendar days of enrollment.
Beyond these conditions, no refund requests will be entertained.
Non-Refundable Components
Registration fees, administrative fees, and convenience charges are strictly non-refundable.
Promotional discounts or complimentary bonuses offered at the time of enrollment will not be reimbursed or carried forward.
Refund Processing
Refunds, where approved, shall be processed to the original mode of payment only.
Refunds will be completed within 7–14 business days from the date of approval.
Any delays beyond DTA’s control (such as bank processing times or third-party gateway delays) shall not be the responsibility of DTA.
Exceptions
No refunds will be issued in cases of breach of the DTA Terms & Conditions, misconduct during sessions, or unauthorized use of DTA content.